Terms & Conditions

There are no hidden charges when you make a purchase on the hap store. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. You may use Credit cards/Debit cards, Internet Banking and Cash on Delivery to make your purchase. For now, the hap store for now only delivers in India. Free Shipping over INR 499 is applicable only for country India.


If you wish to place an order and need to deliver out of India, please call our store phone numbers and we shall be happy to help!

We accept payments made using Visa & MasterCard credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the 3rd Party page for entering the online 3D Secure password.

Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.

In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process.

If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us on info@thehapstore.com or please give us a call with your order number for any clarification. We suggest do not panic and we shall support till the end of your transaction.

Please note we do not compromise on the quality of the product. There might be instances where you feel the product is counterfeit; we are 110% sure that the product is authentic & is applicable for use. We purchase all our inventory from licensed distributors. However, with instance to this; the first step is to call the store phone numbers and the customer care number provided at the label of the product.

For more information on policies - please refer Return Policy & Privacy Policy.

Should you have any questions, please feel free to call us at our store phone numbers.